Vous voulez rejoindre l'aventure Citadel Team ?
MISSIONSBe a design leader- Set and maintain a high standard for design quality at Citadel- Ensure the customer experience across all areas of the product stays simple, consistent with product vision and delightful- Contribute to define and scale the way we design and build products- Contribute to grow the design team through hiring and coaching- Improve and spread Design Culture at CitadelCoordinate the product design activity- Contribute to strategic product prioritization & planning- Ensure permanent monitoring in UX/UI/Product/Business- Validate the interface developments before delivery in accordance with the graphic charterGet your hands on- Decline the visual aspect of the interfaces on various responsive web supports and multi-support applications (desktop, mobile and tablets)- Work within the product team to discover and solve the customers’ and the business problems- Support product managers to think about the discovery partPREFERRED EXPERIENCESoft Skills- You are demanding and rigorous, the value is in the details.- You are pragmatic and constructive, we need to move fast.- You have a "Getting Things Done" and "KAIZEN" state of mind.- You are proactive and curious, the "why" is at the heart of your reflection.- You thrive in a teamwork environment with care and feedback sharing.- You show empathy and have a strong design culture.- You have experience hiring and building teams.- You have a good leadership.- You’re a constant learner. You seek personal and professional growth for yourself and your team.Hard skills- You have shipped real digital products people use and love as a product designer in a fast-paced environment- You can communicate effectively in written and spoken English- You can think at a high level about product strategy and clearly articulate design decisionsYou understand the technical implications in your design decisions- You understand how to make design a driving force for the product, and a competitive advantage for the business- You are able to plan and measure the impact of your designs quantitatively and qualitatively- You have proven experience in organizing and driving user research- You have demonstrable product, interaction and visual design abilities- You master the standard tools: the design and editing tools (sketch, figma, zeplin, principle, photoshop, illustrator...),prototyping and animation (principle, proto.io, AE, invision, ...),conception, refinement and creativity methodology (lean design, HORSE framework, ...)BONUS- You have some experience in B2B, SaaS, Instant messaging or cyber security environment- You have management skills- You have a solid understanding of brand design and the intersection of design and marketing
MISSIONSWithin the Product team, under the responsibility of our Product Managers, and in close collaboration with the Sales, Design and Customer success teams, your main missions are to:- Assist the Product team on the external and internal communication management:launch of new functionalities, update of the roadmap and releases offered to users- Contribute to the creation of marketing / communication materials for users allowingthem to follow the development of new functionalities (ex: Release Note, roadmap,functional mapping)- Create support and training materials for users to handle the application (e.g. tutorial/ onboarding videos / FAQ / webinars)- Help sales teams and supplier negotiations in expressing product value- Participate in the development of notoriety in our reference markets- Help us to qualify, measure and suggest product improvement, based on user’sfeedbacks- Attend digital events to raise information and trendsPREFERRED EXPERIENCE- You combine analytical and practical sense- You are “solution oriented”- You get results- You are fluent in english and french- You have the ability to understand technical and business concepts and articulate them in clear and concise communications- You have a strong user empathy- You have a strong will to create the best possible user experience for our customers- You are able to lead end-to-end projects.- You are kind, open to feedback and feel concerned by the social dynamics of the teamBONUS- You have an experience in SaaS B2B, or with an instant messaging platform or another collaborative tool- You have already experienced the implementation of a ticketing tool (such as Zendesk) and emailing tool (such as Sugar or Mailchimp)- You have a real interest in human psychology- You can share or show a project you have done and are proud ofWHAT YOU GET- The real start-up adventure- No bulls*** internship guaranteed: Plenty of things to do and learn, across all the teams: Product, CS, Sales, Design …, you have a real role to play- A sustained and passionate working atmosphere with a real team spirit to take off Citadel in France and then abroad 🚀- Amazing offices, in the heart of Paris, with the best rooftop of the area (and free beers 🍻!)- Regular afterworks